Effective Date: [22/07/2025]
Company Name: The Holiday Explorers
Website: [www.theholidayexplorers.com]

Please read these Terms and Conditions carefully before booking a tour or using our services. By accessing or using our website and services, you agree to be bound by these Terms and Conditions.

1. Booking and Payments

• A deposit of 50% is required to secure a booking. The remaining balance must be paid 7 days/weeks before the departure date.
• Bookings are confirmed only after full or partial payment and the issuance of a booking confirmation by us.
• Payments can be made via credit/debit card, bank transfer, or other authorized payment methods.

2. Cancellations and Refunds

Please refer to our Refund and Payment Policy for full details. Key points include:

• Cancellation by the client may incur fees based on the timing of the cancellation.
• Cancellations by the company (due to force majeure or insufficient participants) will result in a full refund or rescheduling option.

3. Travel Insurance

• We strongly recommend that all travelers obtain comprehensive travel insurance, including coverage for trip cancellation, medical emergencies, baggage loss, and personal liability.
• We are not liable for any expenses arising from accidents, illness, or delays during the tour.

4. Passport, Visa, and Health Requirements

• It is the responsibility of the traveler to ensure they have valid travel documents (passport, visas, vaccinations, etc.).
• We are not responsible for any issues related to denied boarding, visa rejections, or entry refusals at borders.

5. Changes and Modifications

• We reserve the right to make changes to the itinerary due to weather, safety concerns, local conditions, or other operational needs.
• In such cases, we will provide comparable alternatives where possible. No refunds will be issued for minor changes.

6. Traveler Conduct

• Travelers are expected to respect local customs, laws, and other participants in the tour.
• We reserve the right to remove any traveler who causes disruption, danger, or discomfort to others. No refund will be provided in such cases.

7. Liability Disclaimer

• While we take all reasonable steps to ensure the safety and enjoyment of our customers, participation in tours involves inherent risks.
• [Your Company Name] and its employees or agents are not liable for:
  • Loss or damage to personal belongings
  • Injury or illness
  • Delays, strikes, acts of God, or other events beyond our control

8. Third-Party Services

• We may act as agents for third-party providers (hotels, airlines, transport companies). We are not liable for their acts, omissions, or service quality.
• Any issues arising from third-party services must be taken up directly with the provider.

9. Intellectual Property

• All content on our website (text, images, logos, etc.) is the property of [Your Company Name] or its licensors.
• You may not use, reproduce, or distribute any content without prior written permission.

10. Privacy

Your use of our website and services is also governed by our Privacy Policy. We are committed to protecting your personal data.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of India/Uttar Pradesh. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Ghaziabad, Uttar Pradesh, India.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, you may contact us at:

📧 Email: info@theholidayexplorers.com
📞 Phone: +91-+91 93507 23328
📍 Address: BG 60/61, Aditya Mall, Indirapuram, Ghaziabad, Uttar Pradesh 201012