{"id":1857,"date":"2025-07-20T17:35:23","date_gmt":"2025-07-20T17:35:23","guid":{"rendered":"https:\/\/www.turio-wp.egenslab.com\/?page_id=1857"},"modified":"2025-07-20T17:51:30","modified_gmt":"2025-07-20T17:51:30","slug":"refund-and-payment-policy","status":"publish","type":"page","link":"https:\/\/theholidayexplorers.com\/holiexplo\/refund-and-payment-policy\/","title":{"rendered":"Refund and Payment Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1857\" class=\"elementor elementor-1857\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6339ec42 e-flex e-con-boxed e-con e-parent\" data-id=\"6339ec42\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5c12d5b2 elementor-widget elementor-widget-text-editor\" data-id=\"5c12d5b2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<\/br>\n<p><strong>Effective Date:<\/strong> 20\/07\/2025<br \/><strong>Company Name:<\/strong> The Holiday Explorers (KK Travels)<br \/><strong>Website:<\/strong> www.theholidayexplorers.com<\/p>\n\n\n\n<p>We at &#8220;The Holiday Explorers&#8221; are committed to providing a transparent and fair payment and refund process. This policy explains how payments are handled and under what conditions refunds may be issued.<\/p>\n<\/br>\n\n\n\n\n<h5 class=\"wp-block-heading\"><strong>1. Booking &amp; Payment Terms<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A minimum <strong>deposit of 50%<\/strong> of the total tour cost is required to confirm your booking.<\/li>\n\n\n\n<li>Full payment must be made <strong>[7 days\/weeks]<\/strong> prior to the tour start date.<\/li>\n\n\n\n<li>Payments can be made via:\n<ul class=\"wp-block-list\">\n<li>Credit\/Debit Card<\/li>\n\n\n\n<li>Bank Transfer<\/li>\n\n\n\n<li>Online Payment Gateways (e.g., Stripe, Razorpay, PayPal)<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<p><strong>Note:<\/strong> Payment instructions will be provided during the booking process or via email.<\/p>\n<\/br>\n\n\n\n\n<h5 class=\"wp-block-heading\"><strong>2. Cancellation &amp; Refund Policy<\/strong><\/h5>\n<\/br>\n\n\n<h6 class=\"wp-block-heading\">a. <strong>Cancellation by Traveler<\/strong><\/h6>\n\n\n\n<p>If you cancel your booking, the following charges will apply:<\/p>\n\n\n\n<figure class=\"wp-block-table\">\n<table class=\"has-fixed-layout\">\n<thead>\n<tr>\n<th>Cancellation Timeframe<\/th>\n<th>Refund Amount<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>More than 30 days before trip<\/td>\n<td>90% refund (10% processing fee)<\/td>\n<\/tr>\n<tr>\n<td>15\u201330 days before trip<\/td>\n<td>50% refund<\/td>\n<\/tr>\n<tr>\n<td>7\u201314 days before trip<\/td>\n<td>25% refund<\/td>\n<\/tr>\n<tr>\n<td>Less than 7 days before trip<\/td>\n<td>No refund<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>All cancellations must be made in writing via email to [<a>info@theholidayexplorers.com<\/a>].<\/li>\n\n\n\n<li>Refunds, if applicable, will be processed within <strong>7\u201314 business days<\/strong> to the original payment method.<\/li>\n<\/ul>\n<\/br>\n\n\n<h5 class=\"wp-block-heading\">b. <strong>Cancellation by Company<\/strong><\/h5>\n\n\n\n<p>If we cancel a tour due to unforeseen circumstances (e.g. weather, minimum group size not met, travel restrictions), customers will be offered the option of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A full refund, OR<\/li>\n\n\n\n<li>Rescheduling the tour to a later date, OR<\/li>\n\n\n\n<li>Receiving a travel credit valid for [12 months]<\/li>\n<\/ul>\n<\/br>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>3. Non-Refundable Items<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visa fees, travel insurance, and any government charges<\/li>\n\n\n\n<li>Flight tickets (unless otherwise specified by the airline)<\/li>\n\n\n\n<li>Hotel bookings that are non-refundable per their terms<\/li>\n\n\n\n<li>Third-party service fees (if already paid and non-recoverable)<\/li>\n<\/ul>\n<\/br>\n\n\n\n\n<h5 class=\"wp-block-heading\"><strong>4. Changes to Bookings<\/strong><\/h5>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Change of dates or names<\/strong> may be permitted depending on availability and provider policies.<\/li>\n\n\n\n<li>A <strong>change fee<\/strong> may apply.<\/li>\n\n\n\n<li>Requests for changes must be submitted at least <strong>[7 days]<\/strong> before the tour start date.<\/li>\n<\/ul>\n\n\n<\/br>\n\n\n<h5 class=\"wp-block-heading\"><strong>5. Force Majeure<\/strong><\/h5>\n\n\n\n<p>We are not liable for refunds or compensation in cases of &#8220;force majeure&#8221; including but not limited to: natural disasters, pandemics, war, strikes, or government restrictions. In such events, we may offer travel credit or rescheduling.<\/p>\n\n\n<\/br>\n\n\n<h5 class=\"wp-block-heading\"><strong>6. Contact for Refunds<\/strong><\/h5>\n\n\n\n<p>If you have any questions about your payment or eligibility for a refund, please contact:<\/p>\n\n\n\n<p>\ud83d\udce7 <strong>Email:<\/strong> [<a>info@theholidayexplorers.com<\/a>]<br \/>\ud83d\udcde <strong>Phone:<\/strong> +91 93507 23328<br \/>\ud83d\udccd <strong>Address:<\/strong> BG 60\/61, GROUND FLOOR, ADITYA MALL, INDIRAPURAM, GHAZIABAD &#8211; 201014<\/p>\n\n\n<\/br>\n\n\n<h5 class=\"wp-block-heading\"><strong>7. Policy Updates<\/strong><\/h5>\n\n\n\n<p>We may revise this policy from time to time. Changes will be posted on this page with the updated effective date.<\/p><\/br>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\n\n\n<p>&nbsp;<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Effective Date: 20\/07\/2025Company Name: The Holiday Explorers (KK Travels)Website: www.theholidayexplorers.com We at &#8220;The Holiday Explorers&#8221; are committed to providing a transparent and fair payment and refund process. This policy explains how payments are handled and under what conditions refunds may be issued. 1. Booking &amp; Payment Terms Note: Payment instructions will be provided during the<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1857","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/pages\/1857","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/comments?post=1857"}],"version-history":[{"count":14,"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/pages\/1857\/revisions"}],"predecessor-version":[{"id":9614,"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/pages\/1857\/revisions\/9614"}],"wp:attachment":[{"href":"https:\/\/theholidayexplorers.com\/holiexplo\/wp-json\/wp\/v2\/media?parent=1857"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}